Cover Story

Why Young People Have 'Call Phobia' and How to Manage It

A minute away from initiating a phone call with her landlord, Lee Hyun-jung, a 24-year-old college graduate, feels her heart racing and her palms getting sweaty.
These all-too-familiar symptoms seem to arise when she has to make or receive a phone call, prompting her to avoid speaking on the phone whenever possible.
Phone anxiety, also known as c...